SERVICE POLICY

Welcome to ryitechco.com. We are committed to delivering premium merchandise alongside exceptional customer service. The following policy outlines our operational standards to ensure a reliable and transparent shopping experience.

1. Product Availability & Inventory We carefully curate our collections, and occasionally, high demand may lead to items becoming unavailable after an order is placed. If this occurs, we will notify you within 3 business days and offer the following resolutions: (1) Priority fulfillment when the item restocks, (2) A full and immediate refund to your original payment method, or (3) Store credit for your next purchase.

2. Pricing Integrity & Corrections All prices are displayed in USD. While we strive for absolute accuracy, typographical pricing errors may rarely occur. In the event of a severe pricing discrepancy (e.g., a $300 item listed for $30), we reserve the right to cancel the order. We will notify you of this cancellation within 48 hours, issue a full refund, and sincerely apologize for any inconvenience caused.

3. Order Processing & Shipping Standards Every order undergoes a thorough quality inspection prior to dispatch. Standard processing requires 1-3 business days (extending to 2-3 business days during peak seasons). Once dispatched, domestic deliveries typically take 7-10 business days, while international shipments require 7-15 business days. You will receive detailed tracking information via email upon dispatch.

4. Returns & Quality Assurance We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and include all accessories. Once your package reaches our facility, please allow up to 10 business days for our team to conduct quality functional testing and process your refund, store credit, or exchange.

5. Customer Support & Communication Our customer care team is available at service@ryitechco.com. We aim to respond to all inquiries within 2 business days (please allow up to 4 days during high-volume promotional periods). For urgent matters, please include your order number in the subject line to expedite our service.